Privacy Policy
This Privacy Policy describes how shopbigbag.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact Information
If you have any questions, require more details about our privacy practices, or wish to make a complaint, please contact us:
By Email:
info@shopbigbag.com
Collecting Personal Information
When you visit our Site, we collect certain information about your device, interaction with the Site, and details necessary to process your purchases. If you contact us for customer support, we may collect additional information.
Any information about an identifiable individual is referred to as “Personal Information” in this policy.
Device Information
Purpose of collection:
To optimize your browsing experience and perform analytics on site usage.
Source of collection:
Collected automatically via cookies, log files, web beacons, tags, or pixels.
Personal Information collected:
Browser version, IP address, time zone, cookie data, pages viewed, search terms, and interactions with the Site.
Order Information
Purpose of collection:
To provide products and services, process payments, arrange shipping, send invoices or confirmations, screen for fraud, and send relevant promotions based on user preferences.
Source of collection:
Collected directly from you.
Personal Information collected:
Name, billing address, shipping address, email address, phone number, and payment details.
Customer Support Information
Purpose of collection:
To provide assistance and respond to inquiries.
Source of collection:
Collected directly from you.
Cookies and Tracking
Our website uses cookies to enhance user experience and store shopping cart details, including abandoned checkouts. This data may be used to send reminders via SMS or email.
Minors
We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to deliver our services, including:
-
Shopify (our e-commerce platform)
-
Payment processors
-
Analytics and marketing partners
We may also disclose your information to comply with applicable laws and regulations or respond to lawful requests.
Behavioral Advertising
We use your Personal Information to provide targeted advertisements and marketing communications.
This may include:
-
Google Analytics
-
Advertising partners using cookies and tracking technologies
You can opt out of targeted advertising through your browser settings or advertising platform preferences.
Using Personal Information
We use your Personal Information to:
-
Provide and improve our services
-
Process transactions and fulfill orders
-
Communicate with you
-
Send promotions and marketing offers
Retention of Personal Information
We retain your Personal Information for as long as necessary to fulfill our services, unless you request deletion.
To request deletion, contact us at:
info@shopbigbag.com
SMS / MMS Marketing
If you opt into SMS marketing:
-
We will use your phone number to send updates, offers, and reminders
-
Your information will not be sold to third parties
-
You can opt out at any time
Your Rights
GDPR (EEA Residents)
You have the right to:
-
Access your Personal Information
-
Request corrections or deletion
-
Withdraw consent
-
Request data portability
CCPA (California Residents)
You have the right to:
-
Know what data we collect
-
Request deletion
-
Opt out of data sharing
To exercise your rights, contact:
info@shopbigbag.com
Cookies
We use functional, performance, and advertising cookies to improve your browsing experience.
You can control cookies through your browser settings.
Do Not Track
Our Site does not alter data collection practices in response to “Do Not Track” browser signals.
Automated Decision-Making
We do not use fully automated decision-making that significantly affects customers. However, fraud prevention systems may be used to detect suspicious activity.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our Site.
Last Updated: March 2026
If you have any questions regarding this Privacy Policy, please contact: